LAJDM LIMITED WARRANTY POLICY

Effective Date: [Insert Date]

This Limited Warranty Policy (“Warranty”) applies to eligible used engines, transmissions, and other products sold by LAJDM (“LAJDM,” “we,” “us,” or “our”). By purchasing a product from LAJDM, the customer (“Customer,” “Buyer,” or “you”) acknowledges that they have reviewed and agreed to this Warranty, the LAJDM Terms & Conditions, Shipping Policy, and Refund/Return Policy, as applicable.

This Warranty applies only to the product specifically identified on the applicable sales receipt or invoice and only for the warranty period stated below.

1. WARRANTY PERIOD

Unless a different warranty period is expressly stated on the sales receipt or invoice:

• Used Replacement Engines: 90-day limited warranty.
• Used Performance Engines, including Turbo, VTEC, i-VTEC, VVT, VVTi, and GTE models: 30-day limited warranty.
• Rotary Engines, including Mazda RX-7, Mazda RX-8, 13B, 13BT/13BTT, and 20B: No Warranty.
• Used Performance Transmissions: 30-day limited warranty.
• Used Replacement Transmissions: 90-day limited warranty.
• Parts Sold As-Is: No warranty unless expressly stated otherwise on the sales receipt or invoice.

The applicable warranty period begins according to the date specified on the applicable sales receipt or invoice.

The warranty period does not restart or extend because a product is repaired, exchanged, replaced, or inspected, unless required by applicable law or expressly agreed to by LAJDM in writing.

2. PERFORMANCE AND OFF-ROAD PRODUCTS

Any turbocharged and/or performance engine, transmission, or related unit sold by LAJDM is intended for California off-road use only, where applicable.

Customer is solely responsible for determining whether the purchased product may legally be used in the Customer’s intended vehicle and application.

LAJDM does not represent that performance products are legal for use on public roads, highways, emissions-controlled vehicles, or in any particular application.

3. MODIFICATIONS VOID THE WARRANTY

The warranty is void to the extent a failure or condition is caused by modification of the engine or transmission from its original OEM factory condition.

Modifications include, but are not limited to:

• Turbochargers
• Superchargers
• Engine or transmission tuning
• Nitrous oxide
• Power adders
• Aftermarket performance modifications
• Modifications that alter factory operating specifications

Any modification that contributes to, causes, or makes it impossible to determine the cause of a claimed defect may result in denial of the warranty claim.

4. DISASSEMBLY VOIDING WARRANTY

The Customer must not disassemble the internal components of a product before LAJDM has been given an opportunity to inspect the product and provide written authorization, when such authorization is required under this Warranty.

The following will void the warranty:

• Removing cylinder head(s) from the engine block without prior written authorization from LAJDM.
• Splitting or opening the transmission case without prior written authorization from LAJDM.
• Disassembling internal components without prior written authorization from LAJDM.
• Modifying, machining, rebuilding, or otherwise altering the product without prior written authorization from LAJDM.

Unauthorized disassembly may prevent LAJDM from determining whether the claimed condition existed before installation or was caused after sale.

5. COMPONENTS COVERED UNDER ENGINE WARRANTY

Unless otherwise stated on the sales receipt or invoice, the limited warranty for eligible used replacement engines covers internal engine components, including:

• Pistons
• Piston rings
• Piston pins
• Crankshaft and main bearings
• Connecting rods and rod bearings
• Camshaft and camshaft bearings
• Timing chain and timing gears
• Intake and exhaust valves
• Valve springs, seals, and guides
• Oil pump
• Push rods
• Rocker arms and shafts

The engine block, cylinder walls, and cylinder head are warranted against deep cracks or distortions that prevent the engine from operating under the manufacturer's intended use, subject to all exclusions and conditions contained in this Warranty.

LAJDM may, before sale, service, repair, rebuild, replace, or exchange components when LAJDM determines that such action is necessary.

6. COMPONENTS NOT COVERED

The warranty does not cover external accessories, attached components, or ancillary parts, including but not limited to:

• Intake and exhaust manifolds
• Carburetors
• Distributor
• Starter
• Emission components
• Flywheel
• Clutch and pressure plate
• Water pump
• Thermostat
• Belts and hoses
• Oil pan
• Valve cover
• Sensors
• Electrical components
• Injectors
• ECU/computers
• Wiring
• Turbochargers
• Driveshafts
• Engine mounts
• Axles/half shafts

Unless expressly stated otherwise in writing, the warranty applies only to the covered product/components identified in this Warranty and does not include unrelated vehicle components.

7. WARRANTY EXCLUSIONS

LAJDM may deny a warranty claim when the claimed failure, damage, or condition is caused by or related to:

• Customer negligence
• Improper installation
• Improper removal
• Incorrect installation procedures
• Mechanic error
• Vehicle incompatibility
• Overheating
• Lack of proper maintenance
• Low, contaminated, or improper fluids
• Abuse or misuse
• Racing or competition use
• Tuning or modification
• Detonation
• Excessive heat
• Continued operation after a warning condition
• Failure to properly lubricate or maintain the product
• Installation of incompatible components
• Unauthorized disassembly
• Unauthorized repair or modification
• Accident or collision
• External damage
• Environmental or storage conditions
• Any condition occurring after delivery that is not attributable to a defect covered by this Warranty

This Warranty does not cover normal wear and tear, consumable items, or failures unrelated to a covered defect.

8. INSTALLATION REQUIREMENTS

Professional installation by a qualified mechanic experienced with the applicable vehicle and product is strongly recommended.

The Customer is responsible for ensuring that:

1. The product is compatible with the intended vehicle.
2. The product is installed correctly.
3. All required fluids, filters, seals, gaskets, belts, hoses, and related components are properly inspected and replaced when appropriate.
4. Manufacturer-recommended installation procedures are followed.
5. The vehicle's cooling, lubrication, electrical, fuel, and related systems are functioning properly before operation.

Improper installation or mechanic error may void coverage when it causes or contributes to the claimed failure.

9. INITIAL INSPECTION AND OPERATION

Used engines and transmissions should be carefully inspected and monitored immediately after installation and during the first 50–100 miles of operation.

The Customer should immediately stop operating the vehicle if unusual noises, overheating, fluid loss, warning lights, abnormal operation, or other potentially damaging conditions occur.

Continuing to operate a product after discovering a potentially damaging condition may result in denial of a warranty claim if the continued operation causes or increases the damage.

10. WARRANTY CLAIM PROCEDURE

If the Customer believes an eligible product has a defect covered by this Warranty, the Customer must contact LAJDM promptly and before performing any repair, disassembly, modification, or other work that could affect LAJDM's ability to inspect or determine the cause of the claimed failure.

At LAJDM's request, the Customer must provide documentation reasonably necessary to evaluate the claim, which may include:

• A detailed written report from a qualified/certified mechanic
• Clear photographs of the product and claimed defect
• Clear videos demonstrating the claimed problem
• Mechanic certification or license information
• Mechanic contact information
• Vehicle information
• Vehicle identification number (VIN), when applicable
• Mileage information
• Diagnostic test results
• Diagnostic trouble codes
• Maintenance records, when relevant
• Installation information
• Copies of applicable invoices or receipts
• Any other reasonable documentation necessary to evaluate the claim

The mechanic providing the claim documentation may not be the same individual who purchased the engine or transmission.

LAJDM may contact the mechanic or other service provider to verify the information provided.

11. AUTHORIZATION BEFORE RETURN OR DISASSEMBLY

No product should be returned to LAJDM without prior authorization and a valid Return Authorization (“RA”) number, when required.

The Customer must not assume that a claim is approved merely because LAJDM requests that the product be returned for inspection.

LAJDM's issuance of an RA number or request for return does not constitute an admission that the product is defective or that the warranty claim is covered.

12. RETURN AND INSPECTION REQUIREMENT

All warranty claims involving a return, exchange, replacement, or refund require the applicable engine, transmission, or covered product to be returned to LAJDM for inspection and verification, unless LAJDM expressly agrees otherwise in writing or applicable law requires otherwise.

LAJDM must have a reasonable opportunity to inspect the product and determine the cause and nature of the claimed defect before approving a warranty remedy.

Returned engines and transmissions must be complete and must include all components originally supplied by LAJDM that are required for inspection.

Missing, damaged, modified, or removed components may affect eligibility for warranty coverage and, where permitted by law, may result in a deduction from an approved refund or replacement value.

13. WARRANTY RESOLUTION

After reviewing the documentation and, when required, inspecting the returned product, LAJDM will determine whether the claim is covered under this Warranty.

If a claim is approved, the available remedy may include one or more of the following, as appropriate:

• Repair
• Replacement of the defective component
• Replacement of the product
• Refund for the covered defective product or component
• Another remedy agreed upon by LAJDM and the Customer

The appropriate remedy will depend on the nature of the defect, availability of replacement products/components, inspection results, and applicable law.

LAJDM does not guarantee that a particular remedy will be available in every situation.

14. SHIPPING, LABOR, AND RELATED EXPENSES

To the extent permitted by applicable law, this Warranty does not cover:

• Return shipping
• Transportation expenses
• Labor charges
• Installation or removal costs
• Diagnostic fees
• Mechanic fees
• Towing fees
• Rental vehicle expenses
• Storage fees
• Lost wages
• Lost profits
• Business interruption
• Downtime
• Travel expenses
• Freight charges
• Other incidental or consequential expenses

The Customer is responsible for arranging and paying applicable transportation, removal, installation, diagnostic, and related costs unless LAJDM expressly agrees otherwise in writing or applicable law requires otherwise.

15. NO DOUBLE RECOVERY / RETURN OF PRODUCT

A Customer may not receive a refund, replacement, reimbursement, or other recovery for a product while also retaining the same product, except where expressly permitted by applicable law or agreed to in writing by LAJDM.

Where a refund or replacement requires the return of the original product, the Customer must return the product as required by LAJDM before receiving the applicable remedy.

Nothing in this Warranty prevents a Customer from exercising rights provided by applicable law or from initiating a payment dispute with a card issuer or financial institution.

However, if a payment dispute, chargeback, or other payment reversal is initiated, LAJDM reserves all rights to provide the payment processor, card network, bank, or other authorized party with relevant transaction records, including the invoice, applicable policies, Customer communications, shipping records, delivery records, inspection records, photographs, videos, mechanic documentation, and other evidence relevant to the transaction and dispute.

16. DEPOSITS AND UNPAID ORDERS

Deposits on engines, transmissions, and parts will hold the applicable item for 30 days.

After 30 days, if the remaining balance has not been paid, LAJDM may release the item for sale or otherwise dispose of the order as permitted by the applicable Terms & Conditions and law.

The full balance must be paid within 30 days from the deposit date.

Unless otherwise stated in writing or required by applicable law, no refund will be issued after the applicable 30-day payment period.

The Buyer must pick up the item or arrange shipping within 25 days after the full balance has been paid.

17. CUSTOMER ACKNOWLEDGMENT

By completing a purchase, the Customer acknowledges that they have had an opportunity to review and agree to the LAJDM Terms & Conditions, Refund/Return Policy, Shipping Policy, and this Warranty, as applicable.

The Customer is responsible for reviewing the product description, sales receipt, invoice, warranty period, and applicable policies before completing the purchase.

The specific terms shown on the applicable sales receipt or invoice will control where a product-specific warranty period or condition is expressly stated.

18. RECORDS AND WARRANTY VERIFICATION

LAJDM may maintain records relating to each warranty claim and transaction, including:

• Order and invoice information
• Product identification information
• Customer communications
• Shipping and tracking records
• Delivery confirmation
• Photographs and videos
• Inspection results
• Mechanic reports
• Diagnostic records
• RA information
• Return records
• Refund or replacement records
• Other documentation relevant to the transaction or warranty claim

These records may be used to evaluate warranty eligibility and, where appropriate, respond to payment disputes, chargebacks, or other claims concerning the transaction.

19. LIMITATIONS REQUIRED BY LAW

This Warranty is intended to be enforced to the maximum extent permitted by applicable law.

Nothing in this Warranty is intended to waive, eliminate, or restrict any right or remedy that cannot legally be waived or restricted under applicable federal, state, or local law.

To the extent any provision of this Warranty is determined to be unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

20. POLICY UPDATES

LAJDM may modify or update its Warranty Policy from time to time.

Unless otherwise required by applicable law, the Warranty terms applicable to a particular purchase are the terms presented to and accepted by the Customer at the time of that purchase.

21. CONTACT INFORMATION

For warranty questions or to initiate a warranty claim, contact LAJDM:

LAJDM
1553–1557 Cota Ave
Long Beach, CA 90813

Email: [email protected]
Phone: 1-310-952-9881
Website: www.lajdm.com

IMPORTANT: This Warranty is a limited warranty and is subject to the LAJDM Terms & Conditions, Refund/Return Policy, and Shipping Policy. Customers should retain their sales receipt, invoice, shipping records, and all documentation relating to the purchase and installation of the product.

REFUNDS, RETURNS, AND RESTOCKING FEES

Refused, Canceled, or Returned Orders

Unless otherwise required by applicable law or expressly approved in writing by LAJDM, refused, canceled, or returned orders may be subject to a 25% restocking fee calculated from the original item purchase price.

The customer is also responsible for applicable original shipping charges and return freight charges incurred in sending the product back to LAJDM.

The restocking fee and shipping charges may be deducted from any approved refund.

Cancellation requests are not considered approved until LAJDM confirms the cancellation in writing. If an order has already been processed, shipped, or otherwise prepared for shipment, additional return or freight charges may apply.

Shipping Damage

Customers must inspect all packages and products immediately upon delivery.

Any visible damage to the packaging or product should be documented with photographs and reported to the shipping carrier and LAJDM as soon as possible.

Where applicable, customers must follow the carrier's procedures for reporting and documenting freight damage.

LAJDM will reasonably cooperate with customers and shipping carriers in investigating documented shipping damage. The customer's failure to properly document or promptly report shipping damage may affect the ability to pursue a claim with the carrier.

Labor and Related Expenses

Unless expressly stated otherwise in writing by LAJDM or required by applicable law, LAJDM does not reimburse or assume responsibility for:

• Labor or installation costs;
• Removal or reinstallation costs;
• Diagnostic fees;
• Towing fees;
• Rental vehicle expenses;
• Transportation expenses;
• Storage fees;
• Lost wages or lost business;
• Downtime or loss of use; or
• Other incidental or consequential expenses associated with the purchase, installation, removal, use, or attempted use of an LAJDM product.

Customers are responsible for confirming that a product is suitable for their vehicle and intended application before installation.

Non-Returnable or Ineligible Products

Returns will not be accepted, and warranty or refund claims may be denied, when an engine, transmission, or other part has been:

• Disassembled or opened;
• Modified or altered;
• Improperly installed;
• Installed or used in racing, competition, or performance applications;
• Subjected to abuse, misuse, overheating, or negligence;
• Damaged after delivery through improper installation or use; or
• Returned with missing components, accessories, or parts that were included with the original shipment.

These restrictions do not apply to the extent that applicable law prohibits such limitations.

Return Time Limit

Unless otherwise stated in writing by LAJDM or required by applicable law, approved returns must be received by LAJDM within 30 days of the original purchase date.

The customer is responsible for ensuring that the returned product is properly packaged and protected during transportation.

Returned products must arrive in substantially the same condition in which they were shipped by LAJDM, except for ordinary handling necessary to inspect the product.

Completeness and Condition of Returned Products

All returned engines, transmissions, and other parts must be complete and include all components, accessories, hardware, and other items originally supplied with the product.

If a returned product is missing components or has been damaged, modified, disassembled, or otherwise altered after shipment, LAJDM may deduct the reasonable cost of the missing or damaged items from any approved refund, to the extent permitted by applicable law.

LAJDM may inspect returned products before approving a refund, exchange, replacement, or warranty resolution.

No refund, exchange, replacement, or other resolution is considered final until the returned product has been received and inspected when inspection is required under the applicable policy.

Refund Processing

Once an approved return has been received and inspected, LAJDM will determine the applicable refund amount in accordance with this policy and any applicable warranty or return terms.

Approved refunds will generally be issued to the original payment method.

Refund processing times may vary depending on the customer's bank, credit card company, payment processor, or other financial institution.

Customers are not entitled to receive both a refund from LAJDM and a chargeback or other payment reversal for the same transaction.

If a customer receives a refund after initiating a payment dispute, the customer must notify the applicable card issuer or financial institution of the refund as appropriate.

Important

Nothing in this policy is intended to waive, exclude, or limit any consumer right or remedy that cannot legally be waived or limited under applicable federal or state law.

LIFTGATE / TAILGATE SERVICE

Liftgate/tailgate service and residential delivery services for freight-class shipments may require additional charges.

Customers are responsible for selecting the appropriate delivery service when calculating shipping costs during checkout.

If the required liftgate, tailgate, residential, or other special delivery service is not selected at checkout, the shipment may be delayed and additional charges may apply.

LAJDM may contact the customer before shipment to collect any additional applicable delivery charges.

WHEN WE SHIP

Under normal circumstances, orders placed before 1:00 PM Pacific Time on a business day will generally ship the same business day.

Orders placed after 1:00 PM Pacific Time will generally ship on the following business day.

Same-day shipping is not guaranteed and may be affected by payment verification, product availability, order processing, carrier schedules, holidays, weather, or other circumstances beyond LAJDM's reasonable control.

Out-of-stock items will generally ship within one business day after the product becomes available, subject to payment verification and carrier availability.

If an item becomes unavailable or LAJDM is unable to process or complete an order, we will generally notify the customer by email within one business day after becoming aware of the issue.

Shipping charges are based on the shipping method selected at the time of purchase. Unless otherwise agreed in writing, a delay caused by product availability does not automatically entitle the customer to a shipping-price adjustment.

WHERE WE SHIP

LAJDM currently ships within the 48 contiguous United States.

• Orders will generally be shipped only to the billing address associated with the payment method unless LAJDM approves a different shipping address.
• We currently do not routinely ship to Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands.
• Customers in Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands should contact LAJDM before placing an order to determine whether shipping is available and what additional charges may apply.
• LAJDM reserves the right to verify billing and shipping information before releasing an order for shipment.

For fraud-prevention and payment-security purposes, LAJDM may delay, hold, or cancel an order if the billing, shipping, payment, or customer information cannot be reasonably verified.

FREIGHT DELIVERY

Large or heavy products, including engines, transmissions, and other freight-class items, may be shipped by freight carrier.

The customer is responsible for providing an accurate and accessible delivery address and for ensuring that the delivery location is suitable for the size and weight of the shipment.

Customers should ensure that the delivery location has appropriate access for the freight carrier.

If special equipment or services such as a liftgate, residential delivery, appointment delivery, or other special handling is required, the customer is responsible for selecting or arranging the applicable service and paying any applicable additional charges.

DELIVERY INSPECTION

Customers must inspect the shipment and packaging as soon as possible upon delivery.

Before accepting a freight shipment, customers should inspect the packaging for visible damage.

If visible damage is present, the customer should:

1. Photograph the shipment and packaging before moving or opening it;
2. Clearly document the damage with photographs or video;
3. Notify the freight carrier immediately;
4. Note the damage on the carrier's delivery receipt or proof-of-delivery document, when possible; and
5. Contact LAJDM as soon as reasonably possible.

Customers should retain all packaging materials until the shipping issue has been resolved.

Failure to document or promptly report visible freight damage may make it more difficult to pursue a claim with the carrier and may affect the handling of the claim.

LAJDM will reasonably cooperate with customers and carriers in investigating documented shipping damage.

SHIPPING DELAYS

Carrier delivery dates and transit times are estimates and are not guaranteed unless LAJDM expressly provides a written guaranteed delivery commitment.

LAJDM is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, holidays, road closures, labor disruptions, mechanical problems, incorrect or incomplete addresses, failed delivery attempts, or other transportation-related issues.

A shipping delay does not automatically constitute a product defect or entitle the customer to a refund of the purchase price.

TRACKING INFORMATION

A tracking number or shipment reference will generally be provided to the customer by email after the order has shipped.

Tracking information may take some time to become active after the carrier receives and scans the shipment.

For freight shipments, the tracking or PRO number may be used to track the shipment through the applicable freight carrier.

Customers are responsible for monitoring tracking information and being available to receive freight deliveries when required.

DELIVERY CONFIRMATION

Depending on the shipping method and carrier, delivery may be confirmed by tracking information, proof of delivery, signature, photograph, delivery scan, or other carrier records.

Customers should retain delivery documentation and inspect the product promptly after delivery.

For high-value freight shipments, LAJDM may require a signature or other delivery confirmation.

RETURN SHIPPING

Unless otherwise stated in writing by LAJDM or required by applicable law, the customer is responsible for shipping and freight charges associated with returning a product.

This may include:

• Original shipping charges;
• Return freight charges;
• Liftgate or special handling charges;
• Residential delivery charges;
• Repackaging costs; and
• Other applicable transportation charges.

Any refund or deduction will be handled in accordance with LAJDM's Refund & Return Policy and applicable Warranty Policy.

Where a product is determined by LAJDM to be covered by a valid warranty, the applicable Warranty Policy will control the treatment of return shipping and other warranty-related expenses.

RETURN AUTHORIZATION (RA)

All returns require a valid Return Authorization (RA) number issued by LAJDM before the product is returned.

Customers must contact LAJDM and obtain an RA number before shipping any product back.

The RA number must be clearly marked on the outside of the package or shipping container as instructed by LAJDM.

Returns received without a valid RA number may be delayed, refused, or returned to the customer.

Customers must include a copy of the original invoice or other requested order documentation with the returned product.

Obtaining an RA number does not automatically mean that a refund, exchange, replacement, or warranty claim has been approved. The returned product may be inspected before a final determination is made.

RETURN CONDITION

Products returned to LAJDM must comply with the applicable Return/Refund Policy and Warranty Policy.

Engines, transmissions, and other automotive parts must be returned complete and in the condition required by the applicable policy.

LAJDM reserves the right to deduct applicable charges from an approved refund when a returned product is missing components, damaged, modified, disassembled, improperly packaged, or otherwise does not meet the applicable return requirements, to the extent permitted by law.

CONTACT US

For questions regarding shipping, freight delivery, tracking, or returns, please contact LAJDM:

Phone: 1-310-952-9881
Email: [email protected]
Website: www.lajdm.com

TERMS & CONDITIONS

Last Updated: September 5, 2026

These Terms & Conditions (“Terms”) govern purchases from and use of LAJDM.com and transactions with LA JDM (“LA JDM,” “we,” “us,” or “our”).

By placing an order, purchasing a product, accepting delivery, or otherwise completing a transaction with LA JDM, you agree to these Terms and all applicable policies presented in connection with your transaction, including our Warranty, Return/Refund, Shipping, and Privacy Policies.

Nothing in these Terms limits any right or remedy that cannot legally be limited or waived under applicable law.

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1. PRODUCTS AND PRODUCT CONDITION

LA JDM sells engines, transmissions, automotive components, replacement parts, performance products, and related merchandise.

Unless specifically advertised as new or remanufactured, engines, transmissions, and automotive components may be used products.

Used products may show normal signs of previous use, including cosmetic wear, discoloration, surface oxidation, dirt, grease, scratches, markings, or other conditions consistent with used automotive components.

Photographs may be representative unless a listing specifically states that the customer will receive the exact unit photographed.

Accessories attached to a used engine or transmission may be included for convenience but are not necessarily covered by warranty unless specifically stated in writing.

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2. VEHICLE COMPATIBILITY

Customers are responsible for confirming that the product ordered is compatible with their vehicle before purchase and installation.

Vehicle year, make, model, engine code, transmission code, VIN information, emissions configuration, drivetrain, ECU, wiring, sensors, accessories, and other specifications may affect compatibility.

Compatibility information provided by LA JDM is based on information reasonably available to us and does not replace verification by the purchaser or installer.

Certain products may require transferring components from the customer’s original engine or transmission.

Customers should have a qualified automotive professional verify compatibility before installation.

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3. ORDERS AND PAYMENT

All orders are subject to acceptance and product availability.

LA JDM may request additional information reasonably necessary to verify a transaction, prevent fraud, confirm compatibility, or arrange shipment.

We reserve the right to cancel or refuse an order where we reasonably believe there is fraud, payment risk, a pricing or listing error, inventory unavailability, or another legitimate business reason.

If LA JDM cancels a fully paid order before shipment and no product or service has been provided, amounts paid for the canceled merchandise will be refunded as required by applicable law.

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4. PRICING AND LISTING ERRORS

LA JDM attempts to provide accurate pricing, descriptions, photographs, compatibility information, and inventory information.

Occasionally, typographical, technical, pricing, inventory, or description errors may occur.

LA JDM reserves the right to correct an error before fulfilling an order.

If an error materially affects an order that has already been placed, LA JDM may contact the customer to obtain approval of the corrected information or cancel and refund the affected order as appropriate.

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5. DEPOSITS AND HELD PRODUCTS

When LA JDM agrees to hold merchandise for a customer, the applicable deposit amount, balance due, and holding period will be disclosed at the time of the transaction.

Unless otherwise agreed in writing, a 40% deposit may be required to hold merchandise for up to 30 days.

The customer must pay the remaining balance and arrange pickup or shipment within the agreed holding period.

Any non-refundable deposit or cancellation charge will apply only to the extent disclosed to the customer and permitted by applicable law.

Special-order products may be subject to separate written terms.

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6. SHIPPING

Shipping is governed by LA JDM’s Shipping Policy.

Freight, residential delivery, limited-access delivery, and liftgate/tailgate services may result in additional charges.

Customers must provide complete and accurate shipping information.

Where LA JDM’s fraud-prevention procedures require shipment to the verified billing address, the customer must comply with that requirement unless LA JDM approves another arrangement.

Tracking information will be provided when available.

Delivery dates and transit times are estimates and may be affected by carriers, weather, port conditions, holidays, or circumstances outside LA JDM’s reasonable control.

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7. FREIGHT DELIVERY AND SHIPPING DAMAGE

Customers should inspect freight shipments carefully at delivery.

If a shipment has visible external damage, the customer should document the damage on the carrier’s delivery receipt before signing whenever reasonably possible.

Customers should photograph damaged packaging and merchandise and promptly notify LA JDM and the carrier.

Concealed shipping damage should be reported promptly after discovery.

Failure to document freight damage may affect the ability of LA JDM, the customer, or the carrier to pursue a freight claim.

Responsibility for shipping loss or damage will be determined according to applicable law, the applicable shipping arrangement, carrier rules, and LA JDM’s Shipping Policy.

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8. PROFESSIONAL INSTALLATION

Engines and transmissions should be installed by a qualified professional automotive repair facility or technician.

The installer is responsible for determining and correcting the underlying cause of the original engine or transmission failure before installing the replacement unit.

Installation must follow applicable manufacturer procedures and accepted professional automotive practices.

Customers should retain installation invoices, diagnostic reports, receipts, photographs, and maintenance records because LA JDM may reasonably request this documentation when evaluating a warranty claim.

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9. ENGINE INSTALLATION REQUIREMENTS

Before installation and initial startup, the installer must inspect the replacement engine and vehicle systems and perform all procedures reasonably required for proper operation.

Depending on the application, this may include inspection or replacement of:

* Engine oil and filter;
* Coolant;
* Thermostat;
* Water pump;
* Timing belt or other serviceable timing components;
* Spark plugs;
* Belts and hoses;
* Seals and gaskets reasonably accessible during installation;
* Oil cooler and oil lines;
* Cooling system components; and
* Other maintenance items recommended for the particular application.

The cooling system must be functioning correctly before the vehicle is operated.

Damage resulting from overheating, lack of lubrication, contaminated oil, incorrect fluids, improper installation, failure to correct the original vehicle problem, or continued operation after warning signs appear may not qualify for warranty coverage.

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10. TRANSMISSION INSTALLATION REQUIREMENTS

Before installing a replacement transmission, the installer must inspect the vehicle and related transmission systems.

Where applicable, the installer should:

* Use the manufacturer-specified transmission fluid;
* Properly fill and verify fluid level;
* Flush or replace contaminated transmission cooler lines and related components;
* Inspect the transmission cooler;
* Inspect mounts;
* Verify electronic controls and wiring;
* Perform required programming, relearn, adaptation, or calibration procedures; and
* Diagnose and correct the cause of the original transmission failure.

Damage caused by contaminated fluid, an unflushed cooler, incorrect fluid, improper programming, defective external components, improper installation, or failure to correct the original vehicle problem may not qualify for warranty coverage.

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11. WARRANTY

Warranty coverage is governed by the separate LA JDM Warranty Policy applicable to the product purchased.

Unless a product listing or written agreement states otherwise, LA JDM’s published warranty periods and conditions in effect at the time of purchase apply.

Warranty coverage is limited to defects or failures covered by the applicable Warranty Policy.

A warranty is not a promise that every external component attached to a used engine or transmission is covered.

Customers should review the complete Warranty Policy before purchasing and installing a product.

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12. MODIFICATIONS, RACING AND PERFORMANCE USE

Warranty coverage may be denied where failure or damage results from modification, racing, competition, abuse, misuse, excessive boost, improper tuning, or operation outside the product’s intended configuration.

This may include unauthorized:

* Aftermarket turbochargers;
* Superchargers;
* ECU tunes;
* Nitrous systems;
* Increased boost;
* Racing modifications; or
* Other power adders.

Performance and turbocharged products may have different warranty terms from standard replacement products.

Products identified as off-road or competition products must be used in accordance with applicable federal, state, and local laws.

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13. DISASSEMBLY AND UNAUTHORIZED REPAIR

Customers should not internally disassemble a product that is the subject of a warranty claim without LA JDM’s prior authorization when inspection of the intact product is reasonably necessary to determine the cause of failure.

This includes removing cylinder heads from an engine block or opening/splitting a transmission case.

Unauthorized disassembly or repair that prevents LA JDM from determining the cause of failure may result in denial of warranty coverage to the extent permitted by applicable law.

This provision does not restrict rights that cannot legally be waived.

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14. WARRANTY CLAIM PROCEDURE

A customer requesting warranty assistance must contact LA JDM promptly and provide information reasonably necessary to evaluate the claim.

LA JDM may request:

* Original invoice or order number;
* Vehicle year, make and model;
* VIN;
* Mileage at installation and failure;
* Installation invoice;
* Installer information;
* Diagnostic report;
* Diagnostic trouble codes;
* Photographs or videos;
* Maintenance records; and
* Other information reasonably related to the claimed failure.

LA JDM may require inspection of the complete product before determining whether a warranty claim is covered.

Customers must obtain a Return Authorization (“RA”) before returning merchandise when required by our return procedure.

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15. RETURN FOR INSPECTION

When physical inspection is reasonably necessary to determine whether a warranty claim, exchange, or refund is valid, LA JDM may require the engine, transmission, or part to be returned before final resolution.

Returning a product does not automatically establish that a warranty claim is valid.

LA JDM will inspect the returned product and determine whether the condition is covered by the applicable Warranty Policy.

If the claim is approved, LA JDM will provide the remedy available under the applicable Warranty Policy and law.

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16. RETURNS, CANCELLATIONS AND REFUNDS

Returns and refunds are governed by LA JDM’s Return/Refund Policy as disclosed to the customer.

Eligible non-defective returns, refused orders, or customer-requested cancellations may be subject to a 25% restocking fee, original shipping charges, and return freight charges where disclosed and permitted by law.

Generally, eligible returns must be authorized and received within the applicable return period and returned complete and in substantially the condition required by the Return/Refund Policy.

Products that have been disassembled, modified, damaged by improper installation, raced, abused, or returned incomplete may be ineligible for a voluntary return or may be subject to deductions, depending on the circumstances and applicable law.

Nothing in this section limits remedies required by applicable law for merchandise that is defective, misrepresented, or otherwise subject to non-waivable consumer protections.

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17. LABOR AND INCIDENTAL EXPENSES

Unless expressly stated otherwise in writing or required by applicable law, LA JDM’s product warranty does not reimburse:

* Installation labor;
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